For complete custom joinery got to Top Line Furniture
Top Line Furniture Flatpacks Online
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Mount Barker Manufacturing & Support

Contact & Frequently Asked Questions

Have a question about using our 3D planner, trade pricing, or picking up from our 30 Secker Road workshop? Reach out below or check our answers to common questions.

Send Us an Inquiry

Fill in your details below and our Mount Barker factory desk will respond promptly.

Flatpacks Factory & Dispatch

30 Secker Road, Mount Barker
Flatpacks Manufacturing Address: 30 Secker Road,
Mount Barker, South Australia 5251
Direct Telephone: (08) 8485 8650
Factory Operating Hours:
Monday – Thursday: 7:30am – 4:00pm
Friday: 7:30am – 1:30pm
Saturday – Sunday: Closed (Pickup by prior booking)

30 Secker Road Pickup Guidelines

When collecting flatpack cabinetry from our Mount Barker loading bay:

  • Bring an enclosed van, covered ute, or clean trailer.
  • Provide moving blankets or cardboard protectors for finished surfaces.
  • Bring heavy-duty ratchet tie-down straps to secure the packs.
  • Ensure 2 people are available for lifting heavy double-panel packs or tall units.
Sister Brand Information

Looking for complete custom joinery, architectural curved profiles, or full turnkey in-home installation? Our parent bespoke joinery workshop is located at 3 Simper Crescent, Mount Barker SA 5251.

Visit Top Line Furniture (toplinefurniture.com.au) →
Got Questions?

Frequently Asked Questions

Everything you need to know about our flatpack specifications, 3D software, hardware, and delivery.

Where is the Flatpacks manufacturing and pickup facility located?
Top Line Furniture Flatpacks Online is based at our dedicated manufacturing workshop at **30 Secker Road, Mount Barker SA 5251**. All online flatpack orders, sample collections, and trade pickups are handled from this loading dock. (Note: Our sister brand, Top Line Furniture bespoke joinery, operates from 3 Simper Crescent, Mount Barker).
What makes Top Line Flatpacks different from retail big-box store flatpacks?
Unlike flimsy 16mm retail flatpacks with thin 3mm cardboard backs and cheap cam-locks, Top Line Flatpacks are manufactured to authentic commercial trade specifications: **18mm High-Moisture-Resistant (HMR) carcasses**, **solid 16mm structural backs**, precision System 32 CNC pilot drilling, and genuine **Blum soft-close hardware** throughout. They are built to last 20+ years in Australian conditions.
How do I start ordering or designing in the online portal?
Simply click 'Login' or 'Register' in our header. You can jump directly into our browser-based online portal without installing software. If you already have your cabinet schedule and room dimensions ready, you can order units straight from the catalog—or use the built-in 3D room planner to visualize your layout and generate an instant itemised quote.
Can I use pre-drawn CAD room templates instead of starting from scratch?
Yes! Visit our [Templates Library](/templates) to explore popular starter configurations like 'The Barker', 'The Wistow', 'The Summit', 'The Meadows', and 'The Springs'. Simply click 'Request This Template', enter your portal email, and our Mount Barker drafting desk will copy the complete CAD layout straight into your account.
What hardware brands are included?
We partner exclusively with **Blum Austria**, the gold standard in functional cabinet hardware. All drawer runners are authentic Blum LEGRABOX or TANDEMBOX with BLUMOTION soft-close, backed by Blum's lifetime warranty.
What is your typical manufacturing turnaround time?
Standard flatpack orders are typically precision-cut, edgebanded, QC-checked, and palletised within **10 to 15 working days** from CAD sign-off and payment. Express turnaround is available for trade accounts by prior agreement.
Do you deliver, or is it pickup only?
Both options are available! You can collect directly from our 30 Secker Road, Mount Barker loading bay for free. Alternatively, we offer tail-lift flatpack delivery throughout the Adelaide Hills, Greater Adelaide metropolitan area, and regional SA.
What if I realize my room needs complete architectural custom joinery and installation?
If your project involves tricky curves, specialized timber veneers, or you want a turnkey in-home design and installation service, our parent company **Top Line Furniture** ([toplinefurniture.com.au](https://toplinefurniture.com.au)) specializes in high-end bespoke architectural cabinetry.